Decisionline.ai

Privacy Policy

Effective September 16, 2025

Overview

Decisionline Engineering (“Decisionline”, “we”, “us”) provides AI‑enabled engineering services. This Privacy Policy explains what we collect, how we use it, and your choices. It applies to decisionline.ai and any pages we host, and to information we receive when delivering services to clients.

Information we collect

Contact details
If you email us or complete an intake, we collect your name, email, organization, and the message.
Client data
When engaged, clients may provide datasets (e.g., counts/AADTs, probes, ATMS logs, geometry, crash/safety records) and documents needed to perform the work.
Technical logs
Our hosting provider records standard server logs (IP address, user‑agent, timestamps). We do not place tracking cookies by default. If we add analytics later, we will update this policy.
Payment & admin
Business records such as invoices, contracts, and project correspondence.

How we use information

Provide and improve services
Respond to inquiries, deliver analyses, operate and secure our systems, and improve our methods.
Client instructions
Process client data strictly per our agreements/SOWs.
Legal
Comply with law, protect rights and safety, and maintain records.

AI & model usage

We do not train foundation models on client data. We may fine‑tune or calibrate internal models using client data only with written client authorization and subject to confidentiality and governance controls. We avoid using client data to improve general‑purpose tools without permission.

Sharing

We do not sell personal information. We share data with service providers (e.g., hosting, email, analytics if enabled) bound by confidentiality and data‑processing terms, and as required by law or to protect rights.

Retention & security

We retain data as needed for engagements and legal compliance, then delete or archive it per contract requirements. We implement reasonable administrative, technical, and physical safeguards; no system is perfectly secure.

Your choices

You may request access, correction, or deletion where applicable. To exercise rights or ask questions, contact us via the email on our homepage’s Contact section.

Children

Our site and services are not directed to children under 16.

Changes

We may update this policy. The “Effective” date indicates the latest version.